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FAQ Hearing Aids

Common Questions About Hearing Aids

Are my hearing aids covered under a warranty?
When you purchase your hearing aids, the Audiologist will go over the warranty of the hearing aid and the loss and damage coverage of your particular hearing aid.

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Can I buy insurance for loss and damage of my hearing aids?
We recommend that you insure your hearing aids particularly after the hearing aid warranty has expired.  You can investigate the possibility of coverage for the hearing aid through your homeowner’s or renter's insurance policy. We also provide out of warranty insurance for hearing aids through ESCO.

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Can I get help with paying for my hearing aids?

Check your health insurance benefits by calling your insurance company to determine if hearing aids, earmolds, or assistive listening devices (such as an FM system) are covered by your health plan. Many insurance companies do not cover the cost of hearing aids.  We do participate with a few funding programs to assist with the cost of hearing aids.

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Do I need two hearing aids?

If you have hearing loss in both ears, in most cases two hearing aids are the best choice for giving you the optimal access to auditory information. You will be able to hear better in noisy situations. You will be able to better localize sounds or tell where the sounds came from. Wearing a hearing aid in each ear will help to balance the sounds that you hear.

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How can I tell when my child needs new earmolds?
Earmolds are too small when they no longer fit securely in the ear.  Earmolds are also too small when the hearing aid begins to squeal or whistle frequently even though the earmold is securely in place.

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How much do hearing aids cost?
Hearing aid cost is related to the type of hearing aid that is most appropriate for your hearing loss.  It can vary from $1000 to $4000 per hearing aid.

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My earmold fits but the hearing aid still whistles / squeals. Why?

Check the tubing portion of the earmold.  Look for cracks, tears, or small holes, particularly near the location where the tubing enters the earmold. Please Contact NCEENT to make an appointment for a hearing aid check. Sometimes if this is the problem, the tubing can be replaced. The Audiologist will help to determine if the tubing can be replaced. Occasionally, cerumen/wax impaction in the ear is the cause of the whistling.  The Audiologist can help to determine if this is the cause of the whistling/squealing.

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What do I do if there is a problem with my hearing aids?
If you think that there is a problem with your hearing aids, please make an appointment to see the Audiologist or drop off the hearing aids. The hearing aid then may have to go in for repair to the manufacturer.

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What is an Earmold?

New earmolds need to be made as you grow, sometimes as often as you change a shoe size! To make an earmold, the Audiologist uses a material to take an impression of your outer ear and ear canal.  The impression is then sent to an earmold lab where they can use different materials and colors to make your custom earmold. Earmolds need to fit tightly into the ear or the amplified sound will leak out of the ear and go back into the hearing aid and cause feedback or a whistling sound.

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Where do I get new earmolds?
Please Contact NCEENT to make an appointment for new earmolds.  The Audiologist will help to determine if new earmolds are necessary.

For more detailed information on these answers, visit our Hearing Aid Services main page.

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