NCEENT is now offering virtual visits by video or phone.     Click here for more information.            

COVID-19 Information

Effective April 2, 2020
North Carolina Eye, Ear, Nose & Throat Optical Center Open Reduced Hours
Our opticians are available to assist patients with optical emergencies such as broken glasses and contact lens orders. Our team can complete most repairs in our center.
If you need to visit our center, please call our North Durham Optical Center 919-595-2001 to schedule an appointment.
If you need to order contact lenses, please call 919-595-2001 or click here.

Effective April 1, 2020
North Carolina Eye, Ear, Nose & Throat is now offering Video and Telephone appointments. 
Please call 919-595-2000 to schedule an appointment to virtually connect with your provider from any mobile device or computer with a webcam.
Offering virtual care is one the ways NCEENT is doing its part to prevent the spread of COVID-19.

Effective March 18,2020
In light of the COVID-19 outbreak, we are working to continue providing exceptional care and in doing so may need to reschedule some non-emergent or non-critical surgeries, procedures and appointments. If there are changes to your care, you will be contacted by your provider. We believe that taking this step now is in the best interest of all as we respond to the spread of COVID-19. Duke University Health System (DUHS) operational and medical leaders are working to determine if a reschedule is necessary based on many important factors, most important being the well-being of our patients. You can always find the latest information on DukeHealth.org.

If you are experiencing a medical emergency, please visit an emergency room or call 911.

Keep Appointments
For many of our patients, it is important to keep your appointments especially if you have a chronic condition like diabetes, asthma and heart disease. Your doctor will contact you if your appointments can be done virtually through a telemedicine visit or by phone, otherwise, plan to come to the office. Make sure to call ahead if you are feeling ill. Our offices are taking special precautions to protect the health and safety of patients during this time. If you need medication refills or have a question for our office, please use MyChart to communicate with us directly or call the main office number. 

Virtual Urgent Care
Duke Health also offers virtual urgent care through Duke Health Anywhere. Duke Health Anywhere is an online-only way to virtually connect with an on-call provider from any mobile device or computer with a webcam. You’ll pick from a team of providers for your care, and they can even send a prescription to your preferred pharmacy if needed.

Keeping our patients, visitors and team members safe is our top priority. We are grateful for your patience and understanding while we work diligently to address this rapidly evolving situation. We are committed to delivering the highest quality care as we move through this challenging time.

WELCOME TO THE PATIENT PORTAL

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