Insurance and Your Visit
North Carolina Eye, Ear, Nose & Throat participates in and files with most major insurance carriers.
It is your responsibility to contact your specific insurance carrier to verify benefits.
- Your insurance is a contract between you and your insurance company.
- It is the patient’s responsibility to provide a valid identification card at each visit.
- In the event an identification card is not available the patient will be considered self-pay.
You may be asked to reschedule your appointment until a later date if a co-payment cannot be paid.
Payment is expected at the time service is rendered, either by cash, check or credit card, unless other arrangements are made in advance.
Co-payments are also due at the time services are rendered. North Carolina Eye, Ear, Nose & Throat does not bill for co-payments.
NCEENT’s Role and Your Insurance
To verify our participation in your plan, please call our Patient Accounting Office at (919) 595-2000.
We will keep insurance information on file, along with your signed authorization and file participating insurance claims after each visit.
If you are a Medicare patient, we will file your claim for you.
Since we are a Medicare participating provider, we will not bill you for amounts which exceed the Medicare approved charge.
- You are responsible for all non-covered services
- You are also responsible for the Medicare coinsurance and deductible amounts.
Carolina Access patients must contact their primary care provider before each visit for authorization to be seen by a specialist.
Routine eye exams are allowed yearly up through age 20. Routine eye exams are not covered for ages 21 and up.
You will be expected to pay your $3 co-payment at the time of service for patients age 21 and up.
For details on Optical and Hearing Aid Insurance participation and fees please call (919) 595-2000.